Acceptable Use Policy

Last Updated: April 8, 2026

Introduction

This Acceptable Use Policy (“Policy”) governs how you may use the BlueSuite platform and services provided by BlueSuite Enterprises LLC (“BlueSuite,” “we,” “us,” or “our”). This Policy supplements our Terms of Service and is part of your agreement with us. By using BlueSuite, you agree to follow this Policy.

If anything in this Policy conflicts with our Terms of Service, the Terms of Service will control.

Permitted Use

BlueSuite is built for service businesses. It is intended for legitimate business operations, and we expect all users to use it that way. You may use BlueSuite to:

• Manage your contacts and customer relationships
• Create and send quotes and invoices
• Manage jobs and projects
• Schedule appointments
• Communicate with your clients via email and SMS
• Process payments
• Build client-facing portals and websites
• Manage your team and workspace

This list is not exhaustive. Generally, if you are using BlueSuite to run your service business in a lawful and reasonable way, you are using it as intended.

Prohibited Activities

You may not use BlueSuite to do any of the following:

• Use the service for any illegal purpose or to violate any applicable local, state, national, or international law or regulation
• Send spam, unsolicited bulk messages, or phishing communications through our email or SMS features
• Upload or distribute malware, viruses, or any other harmful code
• Attempt to gain unauthorized access to other users’ accounts, data, or any part of the service you are not authorized to use
• Scrape, crawl, or use automated tools to extract data from the service
• Reverse engineer, decompile, or disassemble any part of the service
• Interfere with or disrupt the service, its servers, or its infrastructure
• Impersonate another person, business, or entity
• Use the service to store or transmit content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Resell, sublicense, or redistribute access to the service without our prior written permission
• Use the service in any way that could harm minors
• Circumvent any rate limits, security measures, or access controls we have put in place
• Use the service to process payments for illegal goods or services

Communication Standards

BlueSuite includes email and SMS features that let you communicate with your clients. When using these features, you are responsible for making sure your messages meet the following standards:

Legal Compliance

You must comply with all applicable laws governing electronic communications. This includes, but is not limited to:

• The CAN-SPAM Act (United States)
• The Telephone Consumer Protection Act (TCPA) (United States)
• Canada’s Anti-Spam Legislation (CASL)
• The UK Privacy and Electronic Communications Regulations (PECR)

If you operate in or send messages to recipients in other jurisdictions, you are responsible for complying with the laws that apply there as well.

Consent and Opt-Out

• You must only send messages to recipients who have given proper consent to receive them.
• You must include accurate sender information in every message.
• You must include a working unsubscribe or opt-out mechanism.
• You must honor opt-out requests promptly.
• You must not use deceptive subject lines or misleading content.

We take our email and SMS sending reputation seriously. If your messaging practices result in high bounce rates, spam complaints, or carrier blocks, we may limit or suspend your ability to send messages through the platform.

Content Standards

You are responsible for all content you upload, create, or distribute through BlueSuite. This includes quotes, invoices, emails, SMS messages, portal content, website pages, and any other materials. Your content must not:

• Infringe on the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets
• Contain personal data of individuals without a proper legal basis for collecting and processing that data
• Violate any applicable export control or sanctions laws

If we receive a valid complaint about content you have posted or distributed through BlueSuite, we may need to remove it or restrict access to it.

Resource Usage

BlueSuite is a shared platform. Please do not use it in ways that consume unreasonable amounts of resources or degrade the experience for other users. Examples of problematic usage include sending extremely high volumes of API requests, uploading excessively large files, or running processes designed to stress-test our infrastructure.

We may implement fair use limits on certain features. If your usage is approaching or exceeding those limits, we will notify you and work with you to find a solution before taking any restrictive action.

Your Responsibility for End Users

If you invite team members to your BlueSuite workspace or give clients access to your client portal, you are responsible for making sure those people also follow this Policy. This means you should make your team aware of these rules and take reasonable steps to prevent misuse within your account.

If someone you have invited violates this Policy, we may take action against your account, especially if the violation is serious or you were aware of it and did not address it.

Reporting Violations

If you become aware of any violation of this Policy, or if you believe another user is misusing the service, please let us know. You can report violations by contacting us at support@bluesuite.app. We appreciate your help keeping BlueSuite a safe and reliable platform for everyone.

Enforcement

We may investigate any suspected violation of this Policy. If we determine that a violation has occurred, we may take one or more of the following actions depending on the severity:

• Issue a warning
• Temporarily suspend your account
• Permanently terminate your account
• Remove offending content
• Report activity to law enforcement if required by law or if we believe it is necessary to protect the safety of others

We will try to give you notice and a reasonable opportunity to address the issue before taking action against your account. However, we reserve the right to act immediately and without prior notice when we believe it is necessary to protect the service, other users, or third parties from harm.

Changes to This Policy

We may update this Policy from time to time to reflect changes in our services, legal requirements, or best practices. When we make changes, we will update the “Last Updated” date at the top of this page. If we make significant changes, we will notify you through the platform or by email.

Your continued use of BlueSuite after any changes to this Policy means you accept the updated terms. We encourage you to review this Policy periodically.

Contact Us

If you have any questions about this Acceptable Use Policy or need clarification on whether a specific use is permitted, please reach out to us:

BlueSuite Enterprises LLC
Email: support@bluesuite.app